What is Ship Better Co?

Ship Better Co. is a 3PL (third-party logistics) company that offers a range of shipping and fulfillment services to businesses of all sizes. We specialize in helping businesses streamline their operations, reduce costs, and improve their overall shipping and fulfillment processes.

How much do your services cost?

The cost of Ship Better Co. services varies depending on the specific services you need, the volume of orders you have, and other factors. We offer flexible pricing plans and work with businesses to create customized solutions that fit their budgets. Get a quote here.

How do you manage inventory?

We use a cloud-based inventory management system designed to help businesses of all sizes manage their inventory, track stock levels, and automate fulfillment processes. This system allows us to efficiently manage your inventory and ensure that your products are always in stock and ready to ship.

Do you handle returns?

Yes, we offer returns management services to help businesses streamline their returns processes and improve customer satisfaction. Our team works with you to create a customized returns policy that meets your unique needs and handles returns efficiently and cost-effectively.

Do you have a client portal where I can see my orders?

Yes, we provide access to a client portal where you can see all your orders, track shipments, and manage your inventory. Our client portal is powered by Zenventory, a user-friendly inventory management system that allows you to monitor your inventory levels, sales, and orders in real-time.

Do you ship internationally?

Yes, we partner with Global Post to offer affordable international shipping prices. Our international shipping services allow you to reach customers around the world and expand your business globally.

Do you have a client portal where I can see my orders?

We use a variety of shipping carriers, including USPS, UPS, UPS Mail Innovations, FedEx, and Global Post. We are always looking for new shipping lines to partner with and work with you to get the best shipping rates.

What shipping lines do you use?

We use a variety of shipping carriers, including USPS, UPS, UPS Mail Innovations, FedEx, and Global Post. We are always looking for new shipping lines to partner with and work with you to get the best shipping rates.

What is your order accuracy?

Our order accuracy rate is 99.997%. We take accuracy very seriously and use advanced technology and quality control measures to ensure that your orders are fulfilled accurately and on time.

How do you handle customer support?

We provide customer support through Slack and Zenventory, allowing you to reach us quickly and easily. We’re a small team, so you’re always talking to someone directly in the warehouse. :)

Do you do Amazon Prep?

Absolutely! We are happy to prep your inventory to be sent to Amazon for FBA. We also support FBM (fulfilled by merchant) and ship the orders out for you at a much more affordable rate!

What is your pricing structure like?

Simple! Our fees consist of the pick/pack fee, shipping cost, and a monthly storage fee. The only other fee is a one-time set up fee. Get a personalized quote here.